I had a bit of a chuckle after all the speculation and misreading by overassuming minds. You know it is a humble mind that doesn't overassume.
First off, why would the customer sell the license, since it had been restored by the Chief Executive Officer of Jelsoft in England.
Actually what was happening was one or two vBulletin staff members were being combatitive, because they would keep demanding they be let onto the customer's server, totally avoiding the customer's point, and in reply the customer held them accountable, by saying, before doing so, please address the timestamp issue they themselves brought up. In some circles this is considered harassment and abuse of power. And the customer rightly stood on firm ground by doing the right thing, not giving into that abuse and harassment.
Why would vBulletin bring up the timestamp issue, yet not follow up it by investigating whether the new file was being provided for download? Obviously, it was not since the customer identified the newly dated timestamp was not given, even as vBulletin requested. Other people, noted, were having the same problem. Therein lies the problem, because of a glitch in the 3.7.1 version being faulty which was admitted to by vBulletin and why they later announced a forthcoming fix to that same 3.7.1 version; yet they still refuse to provide or even look into the class_vurl.php file that would have easily fixed the Recaptcha problem. This problem only existed for those who initially early on downloaded the faulty 3.7.1 version. The lesson there is don't download a version of vBulletin immediately when it comes out, because they may need to make additional changes to it.
It's like when you go to get your oil changed at the place you lease a vehicle. You're expecting nice new fresh oil and a new filter (version 3.7.1). But when you drive off with it, you notice it is riding rough, then you check the oil, and your oil meter is down to zero. You take it back to the mechanic, and he said, have you checked the meter on the oil? You say YES, it is zero. Then, he says, well let me test drive it. You tell him, no, don't drive it, you will just make it worse. He responds, he would still like to test drive it first. Realizing how ignorant this mechanic is being, you again reiterate, please provide the oil that was paid for, after all, you asked me if it had oil in it (date of timestamp). You asked me to check the meter and it is zero. That means it has no oil (old stampdated class_vurl.php file). This goes back and forth until eventually the mechanic says something retarded like, if you continue to harass, we will impound your leased vehicle. Twisted. Then you go to the president of the company. He reprimands those abusive employees, fires some, and provides the customer the paid for oil (version 3.7.2 which fixed this problem). The customer did not press further charges, since he knew it was really about their hostility to knowing that he was a Christian. Christians do not sue for faith.
The overzealousness of a couple of vBulletin employees to try to wipe these
Christian forums off the Internet was the zealousness of the hostility to Christians exhibited by those who had a hand in killing Jesus, stoning Paul, killing Stephen or James, brother of John, and placing Paul in jail under trumped up charges. That's why the Bible speaks so adamantly that of the worst sins, bearing false witness is right up there with the top of them. Covering up the real reason for one's hostility is so deceitful.
And yes, it is almost certain someone from vBulletin, or a proxy, broke into the customer's computer and removed all vBulletin files, because it is too coincidental. Of course, this does nothing because the forum files are on the Internet, and the customer presumably backs up his files regularly, both ISP files and his own working files. How absurd to think the customer was running vBulletin from his computer. His service provider clearly has the vBulletin pages on their webserver.
You can't help all this weird propaganda is not one or two vBulletin staff members still trying to rationalize themselves, like in that last couple of posts you read in that discussion where the employee was against the decision of the CEO of Jelsoft to restore the license.
The reason was given many times why the customer wanted to do the right thing and not let vBulletin staff onto his server every time there was a problem, but that he would appreciate they address the problem they themselves brought up first when asking the customer for the date of the timestamp. Giving your credit card number out to someone whom you purchase a product from is traceable; tracing activity of a third party's movements on your server is an entirely different story.
Ticket after ticket was not being opened. If you look through the communication, it was mainly two or three threads in continuing discussion. The issue therefore was the belligerency and obstinacy of the mentioned names at vBulletin. One of the reasons the customer did open a subsequent thread is because it made it available to speak to someone else besides the negligent staff member of vBulletin.
The reason pirating exists is for this very reason, because those in power abuse their privileges. This is a very strong case.
I agree, it was just down right evil to remove his license. Fortunately, the CEO had some common sense to restore it and reprimanded a few renegade employees. Talk about horrible customer service. This is one of those classice nigtmare customer service stories. The best thing is for the owner of the company to simply find better mechanics.
This was a clear case of antichrist behavior.